Hospitality
Quiet, well-run properties guests never have to think about
Zamatrack helps South African hotels, lodges and guest estates keep properties secure and well maintained without guests noticing the work. Worxit covers contractor and staff access, discreet security patrols, housekeeping and maintenance rounds, asset tracking across rooms, and incident logging with photographs.
- Core modules
- 6across 7 steps, gate to report
- Runs on
- Web, Android & iOS, online or offline
- Licensing from
- R600/month dashboard + R350/month per device see pricing
- Local support
- Johannesburg & Durban · 0861 987 987
The problem
What slows hospitality down?
The same issues come up in almost every conversation we have with teams like yours.
Security that stays invisible
Guests should never see a problem, but you still need proof that patrols and checks happened.
Rooms and public areas to check
Housekeeping and maintenance standards slip when checks rely on memory rather than a schedule.
Assets across many rooms
Televisions, safes, linen and equipment are spread across hundreds of rooms with no single register.
Contractors and casual staff
Suppliers, maintenance crews and seasonal staff come and go, often outside office hours.
End to end
How do the modules fit together for hospitality?
Each module closes one link in the chain. Together they cover the whole operation, from the gate to the report.
- 01
Control who gets on site
Contractors, suppliers and casual staff are signed in at the service entrance, away from the guest experience.
- 02
Put the right people on shift
Shifts and clock-ins cover night staff and seasonal peaks, so cover is confirmed rather than assumed.
- 03
Prove the work happened
Security patrols and housekeeping or maintenance rounds are verified at checkpoints through rooms, grounds and back of house.
- 04
Capture and escalate what goes wrong
Incidents and guest complaints are logged with photographs and routed to the duty manager immediately.
- 05
Fix it and close the loop
A faulty aircon or leaking tap becomes a work order with the room number and a photo, before the guest arrives.
- 06
Account for assets and stock
Room assets, linen and equipment are tagged and counted, so losses are visible and replacements planned.
- 07
Report to whoever needs it
Owners and management get maintenance, incident and patrol summaries per property.
Start with one link in the chain and add the rest as you go. Every module shares the same dashboard, users and reports, so nothing has to be rebuilt later.
The outcome
What changes with Worxit
One platform for the control room, managers and people in the field, backed by hardware and support from a local team.
Build my stack- Verified security patrols that guests never notice
- Housekeeping and maintenance rounds on a schedule
- Faults fixed before the next guest checks in
- A register of room assets and equipment
- Incidents recorded with photographs for insurers
Recommended modules
Which modules do hospitality usually start with?
Start with the essentials and add modules as you grow. They all share one dashboard.
FAQ
Hospitality: common questions
Can we run this across several properties?
Yes. Each hotel or lodge is a site with its own checkpoints, staff and reports, while head office sees all properties on one dashboard.
Will guests see any of this?
No. Staff use the app on their own devices or a shared rugged device, and checkpoints are small NFC tags placed discreetly.
Does it handle maintenance requests from reception?
Yes. A fault logged at reception becomes a work order with a room number, priority and sign-off once the job is done.
See Worxit set up for hospitality
Book a 30-minute live demo and see how Worxit fits your sites, teams and reporting.